Reference

Your Agreement With naga won Starts Here

These Terms & Conditions set out the rules that govern your account, your transactions, and your use of every section of this platform — from the slots lobby…

Account eligibility depends on local lawApplies to DANA, OVO, GoPay & QRIS transactionsCovers all games including Aviator & Sweet BonanzaEffective upon account registrationGoverned by applicable Indonesian regulations
naga won Your Agreement With naga won Starts Here
TERMS CONTACT PATHS

Reach Us About These Terms

If any section of these Terms & Conditions raises a question or you need to clarify how a specific rule applies to your account, our support team is available around the clock…

Live Chat Open the chat widget inside your account dashboard at any hour. Our agents respond within minutes and can walk you through any clause in these Terms & Conditions directly.
Email Support Send a detailed message to our support address for written confirmation on any terms-related query. We aim to reply within 24 hours with a specific, documented response.
Help Centre Browse the dedicated Terms & Conditions section of our Help Centre from your mobile or desktop browser. Key clauses are summarised there with plain-language explanations for quick reference.
ACCOUNT SECURITY & POLICY

How We Handle Your Rights Under These Terms

naga won keeps your account data protected through encrypted storage and strict access controls.

Data Handling

Your personal information is collected only for account operation and verification purposes. We do not sell or share your data with third parties outside of payment processing partners such as DANA and OVO.

Cookie Policy

We use session and preference cookies to keep your account state active across pages. You may adjust cookie settings through your browser at any time without losing your account access.

Account Security

Two-step verification is available in your account settings. We recommend enabling it to protect your wallet balance and transaction history, especially if you access the lobby from shared devices.

Data Retention

Transaction records, including GoPay and QRIS payment confirmations, are retained for a minimum period required under applicable regulation. You may request a summary of your account history via email support.

Terms Update Notice

When we revise these Terms & Conditions, a notice is displayed at login. We keep a dated version history so you can compare what changed between any two published versions.

Requesting Changes

If you believe a term has been applied incorrectly to your account, contact live chat or email support with your account reference. We review every formal dispute within three business days.

Common Questions About These Terms

The questions below address what your account — including Aviator sessions, Sic Bo rounds, and every DANA or OVO transaction — is subject to under these Terms & Conditions. If your question is not answered here, live chat is available at any hour.

These terms apply from the moment you complete account registration on naga won. Every session, deposit via OVO or DANA, and withdrawal you make after that point is governed by the version of these terms published at that time.

We may update these terms at any time. A notification is shown when you next log in after a change. Continued use of your account after that notice confirms you have accepted the revised terms as published.

Yes. Every payment method available on the platform — including GoPay, QRIS, DANA and OVO — is covered under the same Terms & Conditions. The payment rules section details processing times and any applicable transaction conditions.

Contact our support team via live chat or email with your account reference number and the specific clause in question. We review each formal dispute within three business days and provide a written response.

Eligibility and access to specific game rooms, including Volleyball Betting and Royal Fishing, depends on local law. naga won applies regional checks during account registration and reserves the right to restrict access where local law requires.

We retain account data, including all QRIS and bank transfer records, for the minimum period required under applicable regulation. You may request a copy of your transaction history by contacting support via email.

Reach out through live chat — available 24 hours a day — or send an email with your account reference and a description of the issue. Our team will investigate and respond with a documented outcome within three business days.